Access Control

Data sheets

Installation guides

• Getting started with configuring Access Control User Access

User guides

• Access Control Mobile Credentials

• Access Control System Overview

• Assign an Access Control card, fob, or PIN to a userA card or PIN code can be assigned to a user using the app or website.

• Create an Access Control holiday scheduleThe Holiday Schedules feature allows users to pause specific Access Plans to prevent specific users entry to specific doors on the selected dates.

• Create an Arm Panel to Lock or Disarm to Unlock Access Control Doors rule

• Create delayed or temporary Access Control credentialsAccess Control users have the ability to set Access Control credentials to apply between a specific date range, to end on a specific date for temporary users, or to create users with a set start date.

• Generate a User Summary Report for Access ControlThe User Summary Report for Access Control provides a list of all users alongside relevant information such as credentials, credential start date, credential end date (where applicable), Access Group, and Access Plans.

• Generate an Access History Report

• Manage Access Plans

• Temporary Access Plans

How-to troubleshooting guides

• Access Control door status displays as "Unknown" on the website and app

Frequently asked questions

• Can I create a login that only has permissions to specific Access Control doors?

• Can I create multiple daily time frames for an Access Control credential?

• Can I schedule panel or Z-Wave lock codes on an Access Control account?

• How can I have my panel arm when I scan my Access Control keycard?

• How can I have my panel disarm when I scan my Access Control keycard or enter my PIN?

• How do I configure a siren to buzz if a door was held or forced open?

• How do I configure an input to trigger one or multiple Access Control doors?

• How do I schedule an auxiliary REX device to only function at a scheduled time?

• How many users can be added to an Access Control system?

• What is a Personal Access Plan?

• What rules and automation does Alarm.com’s Smarter Access Control offer?

• Which Access Control card formats are supported?Alarm.com’s Access Control solution supports a wide range of credential card formats used across commercial and enterprise access systems.

• Which notifications are available for Access Control?

• Why does the Activity show "Failed Access" when scanning an Access Control card?

• Why does the reader continuously beep when the door is buzzed open?