Which notifications are available for Access Control?
Standard and commercial notifications are available to create for Access Control.
System Event notifications
This notification can alert customers for two event types:
- Malfunction (loss of communication)
- This will alert users when the controller is unable to communicate with Alarm.com.
- Tamper
- This will alert users when the access controller reports a tamper.
To create malfunction and/or tamper notifications using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click New Notification.
- Click System Event.
- Enter a name for the notification.
- Click to select the events to be notified for.
- For malfunction notifications, click to select the A device is in malfunction checkbox.
- For tamper notifications, click to select the Someone tries to tamper with a device checkbox.
- Click Add, then select the recipients to be notified.
- Click Save.
Access notifications
This will send a notification when specific people enter an access-controlled door during a specified timeframe.
To create Access notifications using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click New Notification.
- Click Business.
- Click Access.
- Enter a name for the notification.
- In When, click to select which doors will trigger the notification.
- In Is Accessed by, click to select which users will trigger the notification.
- In During this time frame, click to select the time frame the notification will be active.
- In Recipients, click Add to select the desired recipients to be notified, then click Close.
- Click Save.
Unauthorized Access Attempt notifications
This will send a notification when somebody tries to use a badge with an inactive card.
To create Unauthorized Access Attempt notifications using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click New Notification.
- Click Business.
- Click Unauthorized Access Attempt.
- Enter a name for the notification.
- In Send a notification when somebody tries to badge in with an inactive card at the following doors, click to select which doors will trigger the notification.
- In During this time frame, click to select the time frame the notification will be active.
- In Recipients, click Add to select the desired recipients to be notified, then click Close.
- Click Save.
Door Forced Open notifications
This will send a notification when a door has been opened without badging in or triggering a request-to-exit device.
Note: This notification will only appear for accounts where an access door has been programmed to use a door sensor.
To create Door Forced Open notifications using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click New Notification.
- Click Business.
- Click Door Forced Open.
- Enter a name for the notification.
- In When, click to select which doors will trigger the notification.
- In During this time frame, click to select the time frame the notification will be active.
- In Recipients, click Add to select the desired recipients to be notified, then click Close.
- Click Save.
Door Held Open notifications
This will send a notification when a door has been propped open.
Note: This notification will only appear for accounts where an access door has been programmed to use a door sensor.
To create Door Held Open notifications using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click New Notification.
- Click Business.
- Click Door Held Open.
- Enter a name for the notification.
- In When, click to select which doors will trigger the notification.
- In During this time frame, click to select the time frame the notification will be active.
- In Recipients, click Add to select the desired recipients to be notified, then click Close.
- Click Save.
Door Left Unlocked notifications
This will send a notification when any door is left unlocked at a specified time.
Note: This notification will only appear for accounts where an access door has been programmed to use a door sensor.
To create Door Left Unlocked notifications using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click New Notification.
- Click Business.
- Click Door Left Unlocked.
- Enter a name for the notification.
- In When any of these doors, click to select which doors will trigger the notification.
- Using the Are not locked at dropdowns, click to select the time when the doors should be locked.
- In During this time frame, click to select the time frame the notification will be active.
- In Recipients, click Add to select the desired recipients to be notified, then click Close.
- Click Save.
Door Activity notifications
This will send a notification when any door is locked or unlocked.
Note: This notification will only appear for accounts where an access door has been programmed to use a door sensor.
To create Door Activity notifications using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click New Notification.
- Click Business.
- Click Door Activity.
- Enter a name for the notification.
- In When, click to select which doors will trigger the notification.
- In Is, click to select whether the door being locked or unlocked will trigger the notificatoin.
- In During this time frame, click to select the time frame the notification will be active.
- In Recipients, click Add to select the desired recipients to be notified, then click Close.
- Click Save.
User Access Start/Expire notifications
This will send a notification when a user's access credentials are about to start or expire with the option to manage access.
To create User Access Start/Expire notifications using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click New Notification.
- Click Business.
- Click User Access Start/Expire.
- Enter a name for the notification.
- In When a user's access is about to, click to select either Start or Expire.
- Using the Notify dropdown menu, select when to notify the user 1 day before, 2 days before, or 3 days before.
- In Recipients, click Add to select the desired recipients to be notified, then click Close.
- Click Save.