Which notifications are available for Access Control?

Standard and commercial notifications are available to create for Access Control.

This notification can alert customers for two event types:

Malfunction (loss of communication)
- This will alert users when the controller is unable to communicate with Alarm.com.
Tamper
- This will alert users when the access controller reports a tamper.

Log into the Alarm.com customer website.
Click Notifications.
Click New Notification.
Click System Event.
Enter a name for the notification.
Click to select the events to be notified for.
- For malfunction notifications, click to select the A device is in malfunction checkbox.
- For tamper notifications, click to select the Someone tries to tamper with a device checkbox.
Click Add, then select the recipients to be notified.
Click Save.

This will send a notification when specific people enter an access-controlled door during a specified timeframe.

Log into the Alarm.com customer website.
Click Notifications.
Click New Notification.
Click Business.
Click Access.
Enter a name for the notification.
In When, click to select which doors will trigger the notification.
In Is Accessed by, click to select which users will trigger the notification.
In During this time frame, click to select the time frame the notification will be active.
In Recipients, click Add to select the desired recipients to be notified, then click Close.
Click Save.

This will send a notification when somebody tries to use a badge with an inactive card.

Log into the Alarm.com customer website.
Click Notifications.
Click New Notification.
Click Business.
Click Unauthorized Access Attempt.
Enter a name for the notification.
In Send a notification when somebody tries to badge in with an inactive card at the following doors, click to select which doors will trigger the notification.
In During this time frame, click to select the time frame the notification will be active.
In Recipients, click Add to select the desired recipients to be notified, then click Close.
Click Save.

This will send a notification when a door has been opened without badging in or triggering a request-to-exit device.

Note: This notification will only appear for accounts where an access door has been programmed to use a door sensor.

Log into the Alarm.com customer website.
Click Notifications.
Click New Notification.
Click Business.
Click Door Forced Open.
Enter a name for the notification.
In When, click to select which doors will trigger the notification.
In During this time frame, click to select the time frame the notification will be active.
In Recipients, click Add to select the desired recipients to be notified, then click Close.
Click Save.

This will send a notification when a door has been propped open.

Note: This notification will only appear for accounts where an access door has been programmed to use a door sensor.

Log into the Alarm.com customer website.
Click Notifications.
Click New Notification.
Click Business.
Click Door Held Open.
Enter a name for the notification.
In When, click to select which doors will trigger the notification.
In During this time frame, click to select the time frame the notification will be active.
In Recipients, click Add to select the desired recipients to be notified, then click Close.
Click Save.

This will send a notification when any door is left unlocked at a specified time.

Note: This notification will only appear for accounts where an access door has been programmed to use a door sensor.

Log into the Alarm.com customer website.
Click Notifications.
Click New Notification.
Click Business.
Click Door Left Unlocked.
Enter a name for the notification.
In When any of these doors, click to select which doors will trigger the notification.
Using the Are not locked at dropdowns, click to select the time when the doors should be locked.
In During this time frame, click to select the time frame the notification will be active.
In Recipients, click Add to select the desired recipients to be notified, then click Close.
Click Save.

This will send a notification when any door is locked or unlocked.

Note: This notification will only appear for accounts where an access door has been programmed to use a door sensor.

Log into the Alarm.com customer website.
Click Notifications.
Click New Notification.
Click Business.
Click Door Activity.
Enter a name for the notification.
In When, click to select which doors will trigger the notification.
In Is, click to select whether the door being locked or unlocked will trigger the notificatoin.
In During this time frame, click to select the time frame the notification will be active.
In Recipients, click Add to select the desired recipients to be notified, then click Close.
Click Save.

This will send a notification when a user's access credentials are about to start or expire with the option to manage access.

Log into the Alarm.com customer website.
Click Notifications.
Click New Notification.
Click Business.
Click User Access Start/Expire.
Enter a name for the notification.
In When a user's access is about to, click to select either Start or Expire.
Using the Notify dropdown menu, select when to notify the user 1 day before, 2 days before, or 3 days before.
In Recipients, click Add to select the desired recipients to be notified, then click Close.
Click Save.