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Knowledge Base

Access Control Mobile Credentials

Smarter Access Control supports mobile credentials, enabling you to use your smartphone to access doors instead of carrying a separate badge or key fob. Using mobile credentials saves time, money, and eliminates the need to manage separate physical credentials, which are easier to misplace or steal. Mobile credentials are exclusively supported by Access Control readers.


  • An Access Control account with will require the Mobile Credentials service plan add-on
    • Up to 2,500 mobile credentials maximum per account
  • An Access Control Reader
  • The app downloaded on the user's device
    Note: A Mobile Credential user is not required to have a login or be logged into the app.

Assign a mobile credential

Mobile credentials can be assigned using the app or customer website.

Accept a mobile credential invitation and begin using the mobile credential

A mobile credential invitation and app can be used to begin using a mobile credential.

Frequently asked questions

General Questions
For iOS
For Android

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