Can Access Control automation rules be configured to only work with specific users?
Access Control users can be assigned to one of two groups (i.e., employees or managers), making it more efficient to assign privileges and access levels in bulk. Existing and new users are set with a default user group of employee level. The user groups can be used to specify a subset of users who are able to trigger rules, such as Double Swipe to Lock or Unlock or First Person In. Users can be assigned to a group using the Alarm.com app or Alarm.com customer website.
Designate an Access Control user as a Manager or Employee
An Access Control user can be designated as a Manager or Employee using the Alarm.com app or Alarm.com customer website.
To designate an Access Control user as a Manager or Employee using the Alarm.com app:
- Log into the Alarm.com app.
- Tap
. - Tap User Access.
- Tap , then tap Users.
- Tap
next to the desired user, then tap 
. - Tap User Group.
- Select the desired user group, then tap Save.
Now that the User Group attribute has been added to the user, automation rules can be designated to work with both Managers and Employees by using just Employees. Access Groups can be configured to work with the following rules:
To designate an Access Control user as a Manager or Employee using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click User Access.
- Click Users.
- Click followed by next to the desired user.
- Click User Group.
- Select the desired user group, then click Save.
Now that the User Group attribute has been added to the user, automation rules can be designated to work with both Managers and Employees by using just Employees. Access Groups can be configured to work with the following rules: