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Download Access Control users in bulk

A list of Access Control users can be downloaded as a CSV file using the Alarm.com customer website. This allows customers to easily sync with external systems, as well as edit multiple users at once before re-uploading the file. 

For information about how to add Access Control users in bulk, see Add Access Control users in bulk.

Important: Access Control must be enabled on the account to download users in bulk. For more information, contact your service provider.

To download Access Control users in bulk:

  1. Log into the Alarm.com customer website.
  2. Click User Access.
  3. Click Users.
  4. Click to expand More.
  5. Click Bulk User Management.
  6. Click Download Users.

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