A list of Access Control users can be downloaded as a CSV file using the Alarm.com customer website. This allows customers to easily sync with external systems, as well as edit multiple users at once before re-uploading the file.
For information about how to add Access Control users in bulk, see Add Access Control users in bulk.
Important: Access Control must be enabled on the account to download users in bulk. For more information, contact your service provider.
To download Access Control users in bulk:
- Log into the Alarm.com customer website.
- Click User Access.
- Click Users.
- Click to expand More.
- Click Bulk User Management.
- Click Download Users.