Dual-Access Mode
Dual-Access Mode enables customers to require consecutive swipes from two unique credentials to gain access. Any two employees with unique credentials can swipe the reader consecutively to gain access, and customers can limit access to specific employees.
Note: There is a 15-second limit between consecutive swipes before timeout.
Configure Dual-Access Mode
Dual Access Mode can be configured using the Alarm.com app or Alarm.com customer website.
Important: Dual-Access Mode must be supported by the service package and a compatible reader must be used. For more information, contact your service provider.
To configure Dual-Access Mode using the Alarm.com app:
- Login to the Alarm.com app.
- Tap
. - Tap User Access.
- Tap to expand Access Plans, then tap Access Points.
- Tap
next to the desired door. - In Enhanced Security Options, tap the Dual-Access toggle switch to enable Dual Access Mode.
To configure Dual-Access Mode using the Alarm.com customer website:
- Login to the Alarm.com customer website.
- Click User Access.
- Click Access Points.
- Click next to the desired door.
- In Enhanced Security Options, click the Dual-Access toggle switch to enable Dual Access Mode.