A door can be buzzed open or unlocked from the Alarm.com app and Alarm.com customer website. By default, the option to control a door will appear on the home screen of both.
A Buzz Open command will temporarily unlock the door and automatically relock it. An Unlock command will open the door and it will remain unlocked until it is manually relocked locally or remotely.
The following is an example of an unlock command using the Alarm.com customer website: