User Management
- System Users
- Can I add user codes through the customer mobile application?
- Change a system user code
- Create a system user code
- Create/edit a duress code remotely
- Delete a system user code
- How can a user code be given access to specific security panel partitions?
- How can a user code only be given access at certain times?
- User Access Review
- View user codes
- Why is the website saying the user code is invalid?
- Web/App Users
- Web/App Users Landing Page
- Add a mobile phone number to receive SMS notifications
- Android Quick Access Device Controls
- App settings transfer
- Best practices when changing phones
- Can I create multiple logins for my account?
- Can logins have access to only specific system partitions?
- Change an email address
- Change a login name
- Change a phone number
- Change how the Welcome card appears on the website
- Change language preference
- Change or reset a password
- Change security questions
- Change the name of a mobile device
- Configure a number passcode for the app
- Contact your service provider
- Create a secondary login
- Delete a login
- Log all devices out of the website and app
- Do the app and website update in real time?
- Enable Two Factor Authentication
- Export panel slot numbers for a single location
- How can I set up fingerprint scanning on Android?
- How can I set up Touch ID or Face ID for iOS?
- How do I change the language of the customer app?
- How do I change the language of the website?
- How do I find mobile app version on my device?
- iOS Alarm.com System Control widget
- iOS Live Activities for In-Progress Device Commands
- iPhone's Home Screen Quick Actions feature for the Alarm.com app
- Is there a limit to how many logins can be created for a customer account?
- Is the Alarm.com iOS Today View Widget a supported feature?
- Launch the app or website tour
- Manage login permissions for secondary logins
- Rearrange Home page of website or app
- Safety Button widget
- Saved Clips widget for iOS
- View upcoming appointments
- Transfer app settings from a previously connected device to a new device
- Unable to log in to the Customer Website or app
- View and share Highlights for a system
- Voice device feature comparisons
- What are the login name and password requirements?
- What can I do if I can't find the password reset email?
- What features are available through the Apple Watch?
- What is Two Factor Authentication?