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Knowledge Base app - Device compatibility has a mobile application that is compatible with the following devices with the specified software version requirements. 

Note: is also accessible from supported smartphones or tablets by visiting on the device's browser.

Mobile & Tablet 

  • iPhone with iOS version 15.0+
  • iPad with iOS version 15.0+
  • iPod Touch with iOS version 15.0+
  • Android Phone with OS version 7.0+
  • Android Tablet with OS version 7.0+


  • Apple Watch with watchOS version 8.0+

Voice Control 

  • Alexa-enabled Amazon devices (e.g., Echo Spot, Echo Dot, Echo Show, etc.)

Live video stream 

  • Amazon Fire TV & Stick 1.2.3+
  • Apple TV with tvOS 1.2.1+
  • Android TV 1.2.3+

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