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Knowledge Base

Enable Two Factor Authentication

Two Factor Authentication adds an extra layer of security to protect access to your system. This makes it harder for potential intruders to gain access to your system, so your system and your property are even more secure. Whenever you sign into your system from a new or untrusted device, you will have to enter both your password and a code sent to your mobile phone. 

Enable or disable Two Factor Authentication

Manage trusted devices

If you change your cell carrier or no longer have access to the phone number or authenticator app:

If you change your cell carrier or no longer have access to the phone number or authenticator app, Two-Factor Authentication can be reset using email. For more information, see Reset Two-Factor Customer.

If email Two Factor Authentication is set up and you no longer have access to your email address, contact your service provider for assistance with resetting your Two-Factor Authentication configuration.

Reset Two Factor Authentication

Two Factor Authentication can be reset using the Alarm.com app or Alarm.com customer website.

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