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Knowledge Base

Delete a login

Deleting unused Alarm.com app and Alarm.com customer website logins help keep the system secure. Secondary logins can be deleted using the Alarm.com customer website.

To delete a login:

  1. Log into the Alarm.com customer website.
  2. Click Users
  3. Click Manage Logins.
  4. Click Delete for the login name to be deleted.
    • If the delete option does not display, your login may not have permissions for login management. Contact the user with access to the primary login to remove a login. 

Note: The primary login cannot be deleted and deleted logins cannot be recovered. If the primary login name or email address needs to be updated, see Change a login name or Change an email address.

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