User codes for residential accounts can be viewed using the Alarm.com app and Alarm.com customer website.
Important: Viewing user codes is available if the login has the necessary permissions. For more information, see Manage login permissions for secondary logins.
View user codes
View user codes using the Alarm.com app:
- Log into the Alarm.com app.
- Tap .
- Tap Users.
- If your account is using Access Control, tap User Access, then tap Users.
- Tap More.
- In More Options, tap Show user codes.
Note: To hide user codes, tap More, then tap Hide User Codes in More Options.
View user codes using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Users.
- If your account is using Access Control, click User Access, then click Users.
- Click More, then click Show user codes.
Note: To hide user codes, click More, then click Hide user codes.