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Knowledge Base

View user codes

User codes for residential accounts can be viewed using the app and customer website.

Important: Viewing user codes is available if the login has the necessary permissions. For more information, see Manage login permissions for secondary logins

View user codes

  1. Log into the app.
  2. Tap Menu.
  3. Tap Users.
    • If your account is using Access Control, tap User Access, then tap Users.
  4. Tap More.
  5. In More Options, tap Show user codes.
    Note: To hide user codes, tap More, then tap Hide User Codes in More Options.
  1. Log into the customer website.
  2. Click Users.
    • If your account is using Access Control, click User Access, then click Users.
  3. Click More, then click Show user codes.
    Note: To hide user codes, click More, then click Hide user codes.

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