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Knowledge Base

Change security questions

Updating security questions and their answers helps keep the system secure and up to date.

To update security questions using the Alarm.com app:

  1. Log into the Alarm.com app.
  2. Tap icn-menu.svg.
  3. Tap Login Information.
  4. Tap Security Question.
  5. Using the Security Question dropdown menu, select the security question.
  6. In Answer for Security Question, enter your answer for the selected security question.
  7. In the Current Password field, enter your password.
  8. Tap Save.

To update security questions using the Alarm.com customer website:

  1. Log into the Alarm.com customer website.
  2. Click Settings.
  3. Click Login Information.
  4. Click Security Question.
  5. Using the Security Question dropdown menu, select the security question.
  6. In Answer for Security Question, enter your answer for the selected security question.
  7. In the Current Password field, enter your password.
  8. Click Save.

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