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Change a phone number

The primary phone number associated with the account can be changed using the customer website.

For information about changing phone numbers designated to receive notifications, see Add a mobile phone number to receive SMS notifications.

To change the primary account phone number:

  1. Log into the customer website.
  2. Click Settings.
  3. Click Account Management.
  4. In Account Information, click Update Account Information.
    Note: If unable to edit this information, contact your service provider.
  5. Enter the new phone number in the Phone Number field.
    Note: Updating the primary phone number from an international number requires the country code format and number to be entered before the number (e.g., +1 612-555-1234).
  6. Click Save.

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