Skip to main content
Knowledge Base

Change an email address

Keeping the primary email address updated on your account helps keep your system secure.

Important: The email addresses of secondary logins cannot be changed once created. Delete the secondary login with the incorrect email address and create a new login with the correct email address. For more information about how to delete secondary logins, see Delete a login

Change the account primary email address

The account primary email address can be changed using the Alarm.com app or Alarm.com customer website.

  1. Log into the Alarm.com app using the primary login of the account.
  2. Tap icn-menu.svg.
  3. Tap Login Information.
  4. Tap Email Address.
  5. Enter the new email address in the Email Address field.
  6. In the Current Password field, enter your current password.
  7. Tap Save.
  1. Log into the Alarm.com customer website using the primary login of the account.
  2. Click Settings.
  3. Click Login Information.
  4. In Login Information, click Email Address.
  5. Enter the new email address in the Email Address field.
  6. In the Current Password field, enter your current password.
  7. Click Save.

Interested in Alarm.com?

Alarm.com technology is sold, installed, and serviced by licensed service providers near you.

 

Let's Get Started