Add/delete door lock user codesOnce created, user codes can be added to or deleted from a door lock using the app and website.
Arm the system remotelyArming the system sets the security sensors to an alarm state. The Armed Away status sets both contact sensors and motion sensor into an alarm state, while Armed Stay status only sets contact sensors to an alarm state.
Best practices when changing phonesWhen switching to a different phone for any reason, there are a few things to be aware of to ensure minimal disruption of your service. The following are suggestions for information and features that should be verified when the swapping to a different phone.
Change or reset a passwordUpdating user passwords for website and app users helps keep the system secure.
Change the thermostat modeThe thermostat mode can be changed remotely so you can set your thermostat to heat, cool, or off from anywhere.
Change the thermostat setpointThe thermostat setpoint can be managed remotely so you can control the temperature on the go.
Configure Alarm.com PlacesAlarm.com Places lets you be more connected to your home. With Places, you can automate home settings and initiate additional notifications based on the location of your iPhone or Android phone relative to your home, office, or any other Geo-Fence you specify.
Configure a Video Analytics ruleVideo Analytics continuously scans your property and notifies you when a person, vehicle, or animal is detected. Advanced detection rules enhance perimeter security by alerting you when someone's coming or going, or even loitering on your property.
Disarm the system remotelyThe system can be disarmed or put into a non-alarm state for when the system is occupied.
Edit a Thermostat ScheduleThermostat Schedules are used to automatically control the temperature in your home or business to help save on energy costs while you are away and keep you comfortable while you are home or asleep. Thermostat Schedules can be edited from the app and website.
Vulnerability Disclosure ProgramAlarm.com is a leading platform solution for connected homes and businesses through cloud-based services, making this technology broadly accessible to millions of property owners. The multi-tenant Software-as-a-Service (“SaaS”) platform enables home and business owners to intelligently secure their properties.
What do I do if lock user codes are not working?If user codes assigned to a lock are not working when entered into the lock, verify that lock access is enabled for the specific user attempting to unlock the lock.