View the system activity history
The system activity history shows system, website, and user activity and is useful for accessing the information you need, storing key records, and gaining new insights for your system. The system activity history shows activity that has occurred within the past 60 days.
Note: System activity history that has occurred within the past 12 months can be requested for accounts with a commercial service package. For more information on extended activity history, Export system activity for commercial accounts.
View system activity history
The system activity history can be viewed using the Alarm.com app and Alarm.com customer website.
To view the system activity history using the Alarm.com app:
- Log in to the Alarm.com app.
- Tap Activity.
- Specific system activity history can be searched for in various ways:
- In Quick Filters, tap to select a previously created filter.
- To create a new Quick Filter, tap
, then tap
.
- To edit a Quick Filter, tap
, then tap the desired filter to edit.
- To create a new Quick Filter, tap
- Tap
to apply basic filters such as:
- In Timeframe, tap Recent Activity for recent events or tap Specific Date Range to select a specific time range.
- In Video, tap to expand a specific video category, then select the desired filters.
- In Features, tap to expand a specific device category, then select the desired filters.
- Tap Apply once the desired filters are selected.
- In Quick Filters, tap to select a previously created filter.
To view the system activity history using the Alarm.com customer website:
Note: Only 1,000 events can be displayed at a time. If a filtered search returns more than 1,000 events, then more filters need to be applied to narrow the search.
- Log in to the Alarm.com customer website.
- Click Activity.
Note: By default, the last 100 events are displayed on the first page and up to 10 pages of events can be accessed. - Specific system activity history can be searched for in various ways:
- Using the Search field, enter specific keywords to search for the desired activity.
- Click Quick Filters to access previously created filters.
- To create a new Quick Filter, click
, then click
.
- To edit a Quick Filter, click
, then click
next to the desired filter to edit.
- To create a new Quick Filter, click
- Click Filter to apply basic filters such as:
- In Timeframe, select Recent Activity to view the recent activity or Specified Date Range to select a specific date or date range.
- In Features, click to expand the desired device category, then select the desired filters.
- Click + Quick Filter to create a customized filter. New Quick Filters can be found at the top of the Activity section.
Frequently asked questions
Are there additional filter capabilities using the Alarm.com customer website?
Yes. Filtered activity can be exported using the Alarm.com customer website. For more information, see Export the system activity history.
AI Activity Filters allows you to type or speak a question and get the answers you need in seconds. For more information, see AI Activity Filters.