Third-Party Camera Integration

Overviews

• Two-Way Audio for Third-Party Cameras OverviewGive customers the power to see, hear, and speak to anyone on-site—preventing crime, damage, and false alarms before they happen. This impactful feature drives engagement and elevates the impact of your video solution.

Data sheets

Installation guides

User guides

• Audio-only support for third-party PoE network speakers

• Enhanced support for panoramic third-party cameras

• Pan-tilt-zoom (PTZ) support for third-party cameras

• Third-party camera bandwidth recommendations

• Third-party camera storage and bitrate calculator

How-to troubleshooting guides

• Cannot view live video from a third-party camera

• The third-party camera cannot be unlocked/authenticated

• The third-party camera cannot complete the discovery process

• The video quality from a third-party camera is poor

• Third-party camera's analytics are not available for rule creation

Frequently asked questions

• Are event-triggered recording rules supported for third-party cameras?

• Are third-party cameras supported on TV apps?

• Can a CSVR record Alarm.com and third-party cameras simultaneously?

• Can third-party cameras communicate to third-party servers while also using a CSVR?

• How are third-party cameras encrypted while being used on Alarm.com?

• How does Alarm.com utilize third-party cameras streams?

• How often does Alarm.com check the connectivity of third-party video cameras?

• Third-party camera and Two-Way Audio compatibility - Frequently Asked Questions

• Third-party camera integration - Frequently Asked QuestionsConfigure a third-party camera for Alarm.com by using DHCP, H.264 encoding, valid ONVIF or VAPIX credentials, and a direct Ethernet connection to a Pro Series Commercial Stream Video Recorder. The ADC-CSVR2000P/08P/16P supports a maximum recording rate of 100 Mbps shared across all associated cameras, while remote cloud streaming is limited to 8 Mbps shared across connected devices. AXIS, Hanwha, and OpenEye cameras allow access to advanced settings through the camera’s internal webpage.

• What advanced analytics events does Alarm.com support for third-party cameras?

• What is ONVIF and VAPIX?

• What is the maximum resolution for third-party video cameras?

• Which third-party cameras are compatible?

• Why are Wi-Fi ONVIF or VAPIX cameras unsupported?

Videos

Training