Multi-Location Management

Overviews

• Alarm.com for Business OverviewExpand your market with the only connected security solution that lets business owners manage intrusion, video surveillance, access, and energy for multiple locations, from one easy app.

• Cross-Dealer Groups OverviewUnify all locations under one system, even across different Dealers. Cross-Dealer Groups unify businesses across different dealers, enabling seamless multi-location management with consistent control, collaboration, and visibility—regardless of dealer or region.

• Smarter Property Management OverviewRedefine the interaction between property managers and residents with a solution that increases a property’s profitability, convenience, and responsiveness.

Topics

Data sheets

Installation guides

User guides

• Add users with access to multiple Enterprise LocationsFor security reasons, user information can only be added and edited using the website. The website can be accessed from a computer or the web browser of a mobile device.

• Advanced location search for Enterprise Groups

• Associate a login with multiple Enterprise groups

• Configure Commercial Business Hours

• Create a new group loginCreating individual logins for each website and app user help keep your system secure.

• Create a report that spans multiple locations or groups

• Create and generate a Smarter Business ReportSmarter Business Reports provide an overview of location activity.

• Create/edit Enterprise Notifications

• Enterprise Video

• Export system activity history for commercial accountsThe Activity page filters for event and device information can be used to help narrow down the activity search (e.g., arm/disarm times, access control events, Z-Wave lock, etc.). The requested system history is sent to the specified email addresses and comes as an email attachment in .csv format. The file can then be imported for analysis and archiving on your computer.

• Grant a login access to an Enterprise group

• How to link a Business to a Residential account

• Manage Login Permission TemplatesRather than manually choosing role permissions for each new login, Login Permission Templates make it much faster to manage large numbers of logins and maintain consistent permissions across them. Login Permission Templates can be created and applied using the Customer website.

• Multi-Level Enterprise Groups Overview

• Using Enterprise Energy

How-to troubleshooting guides

• Receiving an error that a code is already in use for a commercial account

• Unable to use Linked Systems with multiple Enterprise logins

Frequently asked questions

• Can Enterprise groups have temporary or scheduled users?Enterprise groups may have the ability to have temporary or scheduled users depending on the panel.

• Can Enterprise logins be limited to seeing only specific locations?

• Can single system user codes be replaced with Enterprise user codes?

• What is an Enterprise group?

• What is Auto Re-Arming and how is it set up?

• Why is the Enterprise activity in UTC time?The Enterprise activity page on the Customer website displays activity timestamps in UTC when a group contains locations in multiple time zones.

Videos