Associate a login with multiple Enterprise groups

To associate a login with multiple Enterprise groups:

Perform the following steps for each Enterprise group to be associated with the login:

1. Log in to the Alarm.com customer website using the administrator login of the group that the login is to be associated with.
2. Click Users.
3. Click Manage Logins.
   
   
    
4. Click Add Group login.
5. Click to select the desired option:
   • To use an existing login that is currently associated with a system in the group, select Choose from a list of non-group logins.
      
     Note: This option requires choosing usernames from a list of all users and then updating their existing roles.
      
   • To use an existing login that is not currently associated with any systems in the group, select Enter login and email of an existing login.
   • To use a new login, click to select Create a new login.
     
     
      
     Note: Logins can only be assigned to groups that the current login is an administrator on.
      
6. Click Next.
7. In the Login Name field, enter the login name of the login to be associate with the group.
8. In the Email Address field, enter the email address of the login to be associated with the group. 
9. Using the Role dropdown menu, select the desired role permissions. 
10. If the Custom role is selected, click to select the desired logins permissions.
     
    Note: For additional information about any of the listed permissions, click Permission Definitions. 
     
11. In Group Access, click Select Groups.
12. Click to select the desired locations for the user to have access to, then click Select.
13. Click Save. 

Once the login has been associated with all the desired groups, the login is able to toggle between multiple groups using the Alarm.com customer website.

Additional resources