How to link a Business to a Residential account

To link a Business to a Residential account:

1. Log in to the Alarm.com customer website with your enterprise credentials.
2. Click Users.
   
   
    
3. Click Manage Logins.
4. Click Add Group Login.
   
   
    
5. Click to select Enter login and email of an existing login.
   
   
    
6. Click Next. 
7. Enter the Residence/Outside Account login name and the email address associated with the account.
8. In Role, use the dropdown menu to select their role.
9. In Group Access, click Select Groups.
10.  In Select Groups, select the groups the login will have access to, then click Select.
    
    
     
11. Click Save. 
12. When the customer logs into their Residential/Outside Account, they can now access the Multi-Site Management dashboard. Other enterprise logins (managers or employees) will be able to see that an outside account is linked to the dashboard, but will not be able to access the account.
    
    

Additional resources

 Enroll in the following training courses today:

• Enterprise Location Management - Features & Benefits
• Smarter Business Security 101

For more information on accessing Academy Training, see How can I access Academy Training?.