Move or remove an Enterprise Location from a group

Enterprise Locations can be moved between groups or removed from a group using the Alarm.com customer website.

Note: Removing all Enterprise locations from a group does not delete the group.

Log in to the Alarm.com customer website.
Verify the Enterprise name is selected, and not a location name. When the Enterprise group is selected, a Locations option shows in the menu instead of Home.
- If a location is selected, use the dropdown menu to select the Enterprise group. Enterprise groups have next to the Enterprise name, whereas locations will have for commercial accounts or for residential accounts next to the location name.
- If the option to select an Enterprise group is not showing, verify the login has access to the Enterprise group.
Click Manage Groups.
Select the desired locations to move.
Click Move.
Select the group to move the locations to.
Click Next.
Click to select whether or not users associated with the moving location should retain access to the location.

Note: Only group-level users can be selected to retain access to a location.
Click Move.

Log in to the Alarm.com customer website.
Verify the Enterprise name is selected, and not a location name. When the Enterprise group is selected, a Locations option shows in the menu instead of Home.
- If a location is selected, use the dropdown menu to select the Enterprise group. Enterprise groups have next to the Enterprise name, whereas locations will have for commercial accounts or for residential accounts next to the location name.
- If the option to select an Enterprise group is not showing, verify the login has access to the Enterprise group.
Click Manage Groups.
Click next to the desired locations to remove.
Click to select whether or not users associated with the moving location should retain access to the location.

Note: Only group-level users can be selected to retain access to a location.
Click Remove.

Note: Enterprise groups can also be deleted when removing the last location in the group. If the final location in a group is removed, the following prompt appears and allows the group to be deleted.