Delete an Enterprise group
Important: If you do not see the options outlined on this page, you may not have the required permissions to complete this action.
Please contact your Dealer Administrator for more information.
Enterprise groups can be deleted using the Alarm.com customer website. When a group is deleted, all of the logins/systems associated with each other through the deleted group will no longer be associated with each other.
Note: A group can not be deleted if there are any locations in it. Locations either need to be moved or removed from the group before the group can be deleted. For more information about how to remove a location from a group, see Move or remove an Enterprise Location from a group.
To delete an Enterprise group using the Alarm.com customer website:
- Log in to the Alarm.com customer website.
- Verify the Enterprise name is selected, and not a location name. When the Enterprise group is selected, a Locations option shows in the menu instead of Home.
- If a location is selected, use the dropdown menu to select the Enterprise group. Enterprise groups have
next to the Enterprise name, whereas locations will have 
for commercial accounts or 
for residential accounts next to the location name. - If the option to select an Enterprise group is not showing, verify the login being used has access to the Enterprise group.
- If a location is selected, use the dropdown menu to select the Enterprise group. Enterprise groups have
- Click Manage Groups.
- Click
next to the desired Enterprise group. - In the popup, click to select the deletion verification.
- Click Remove.
Note: Enterprise groups can also be deleted when removing the last location in the group. If the final location in a group is removed, the following prompt appears and allows the group to be deleted.
