SkyBell Doorbell Cameras

Data sheets

• SkyBell HD and Slim Line I Wi-Fi Doorbell Camera (ADC-VDB101/102/105/106) - Data Sheet

• Slim Line II Wi-Fi Doorbell Camera (ADC-VDB105x/106x) - Data Sheet

Installation guides 

• SkyBell Doorbell Camera - Chime specific wiring guide

• Skybell Wi-Fi Doorbell Camera OverviewThe Alarm.com Wi-Fi Doorbell Camera is a doorbell with an integrated camera, PIR motion sensor, digital microphone and speaker, enabling homeowners to answer the door, speak to visitors via two-way audio, record doorbell triggered clips, and set motion triggered automation rules – all right from their Alarm.com app.

• Slim Line Wi-Fi Doorbell Camera (ADC-VDB105/106/105x/106x) - Quick Start Guide

• Wiring two SkyBell Doorbell Cameras to a single chime

• DIN or surface mount doorbell transformer (Zamel TRM-12)The Zamel TRM‑12 transformer is certified for use with SkyBell Doorbell Cameras in regions using 220–240 V AC and provides a 12 V AC / 15 VA output suitable for reliable operation, including with lower‑voltage existing chimes.

User guides

• Add additional SkyBell Doorbell Cameras

• Adjust the motion sensitivity of the SkyBell Doorbell Camera

• Find the serial number of a SkyBell Doorbell CameraThe serial number of an SkyBell Doorbell Camera can be found on the back of the doorbell.

• Manually connect a SkyBell Doorbell Camera to Wi-Fi

• Reboot or factory reset a SkyBell Doorbell Camera

Videos

• SkyBell Doorbell Camera Digital versus Mechanical Door Chimes - Video

• SkyBell Doorbell Camera Syncing Process VideoSkyBell Doorbell Camera Syncing Process Video

• SkyBell HD Wi-Fi Doorbell Camera Hardware Installation - Video

• SkyBell HD Wi-Fi Doorbell Camera Pre-Installation Checklist - Video

How-to troubleshooting guides 

• Doorbell Camera tab is missing from the Customer app

• Known routers that require network changes for the SkyBell Doorbell Camera

• Skybell Doorbell Camera installation fails on an iPhone

• SkyBell Doorbell Camera is constantly ringing

• SkyBell Doorbell Camera is not ringing

• SkyBell Doorbell Camera LED is stuck on solid yellowThis article explains how to troubleshoot a SkyBell Doorbell Camera when the LED is stuck on solid yellow, which indicates the device is not functioning correctly. The recommended steps are to remove the doorbell camera from the wall mount, disconnect it from power, and wait about 60 seconds after the LED turns off before reconnecting power. After allowing the device time to restart, users should check whether the LED color changes as expected, which helps confirm whether the doorbell camera has

• SkyBell Doorbell Camera Live View is solid gray, black, or whiteIf the SkyBell Doorbell Camera receives information and audio but the Live View screen is solid black/white/gray/not loading, verify the following to resolve the behavior.

• SkyBell Doorbell Camera motion troubleshooting guide

• SkyBell HD Wi-Fi Doorbell Camera (ADC-VDB101/102) - LED and Reference GuideUse this guide to identify the LED status of the SkyBell HD Wi-Fi Doorbell Camera (ADC-VDB101/102).

• SkyBell HD Wi-Fi Doorbell Camera's LED is flashing Red/Blue

• Slim Line Wi-Fi Doorbell Camera (ADC-VDB105/106/105x/106x) - LED and Troubleshooting Reference GuideUse this guide to identify the LED statuses of the Slim Line Wi-Fi Doorbell Camera (ADC-VDB105/106).

• Slim Line Wi-Fi Doorbell Camera failing installation at 10 percent after a firmware update

• Unable to hear audio during SkyBell Doorbell Camera callThere are several possible reasons why audio issues may be experienced during a call between the Customer app and the SkyBell Doorbell Camera.

Frequently asked questions

• Can a Skybell Doorbell Camera be associated with both the Skybell app and Alarm.com app?

• Can one SkyBell Doorbell Camera operate two chimes?

• Can the SkyBell Doorbell Camera be used without a chime?

• Can the SkyBell Doorbell Camera send notifications to the security panel?

• Do saved clips from SkyBell Doorbell Cameras have audio?

• How can users view a SkyBell Doorbell Camera's live video stream?

• How long are recordings from SkyBell Doorbell Cameras?

• How many SkyBell Doorbell Cameras can be enrolled to a customer account?

• How many users can view the Skybell Doorbell Camera stream at once?Up to two users can view a SkyBell Doorbell Camera live stream at the same time when the device is running a supported firmware version.

• Is there a recommended Wi-Fi extender for the SkyBell Doorbell Camera?

• What are the differences between the Slim Line I and II Wi-Fi Doorbell Cameras?This page covers the differences between the Skybell Slimline I and II Doorbells

• What are the network requirements of the SkyBell Doorbell Cameras?

• What automation rules can be set up with the SkyBell Doorbell Camera?

• What do the LEDs on the SkyBell Doorbell Camera mean?

• What is Motion Detection 2.0 on the Slim Line I Wi-Fi Doorbell Camera?

• What is the USB port on the back of the Slim Line Wi-Fi Doorbell Camera for?The USB port is most often used for testing by powering the device with a battery pack.

• What types of chimes are compatible with the SkyBell Doorbell Cameras?

• What types of chimes are incompatible with the SkyBell Doorbell Cameras?

• Where can I learn more about the SkyBell Doorbell Cameras?

• Which chime models are incompatible with the SkyBell Doorbell Camera?

• Which transformers are compatible with the SkyBell Doorbell Camera?

• Why do the SkyBell Doorbell Cameras have a battery?

• Why would the Slim Line I Wi-Fi Doorbell Camera ring twice in a row?

General information

• Interact with visitors and devices using the doorbell camera call screenUsing Alarm.com doorbell cameras one can talk to individuals at their door using the Customer app or a compatible panel. This article provides more details about this interaction.
• What is the supported wire gauge/AWG for a video doorbell camera?