General Lock Information

Data sheets 

Installation guides 

• Enrolling Z-Wave Locks - Best PracticesZ-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to learn-in and communicate. With each additional command sent, the probability of a communication breakdown increases.

User guides

• Add a user code to a door lock

• Create/edit a fire-triggered unlocking automation rule

• Program the master programming code on a Yale door lock

How-to troubleshooting guides 

• Deadbolt lock is jammed or not properly extending

• Lock has very short battery life

• Lock status is not updating or the status is incorrect

Frequently asked questions

• Are locks compatible with Scheduled or Temporary user codes?

• Are there Z-Wave locks that support biometric readers?

• Are user codes deleted from the lock after an account is terminated?

• Can a Z-Wave lock with S0 security fail secure enrollment?

• Can lock user codes be edited even if the panel is armed?

• Can locks be scheduled to automatically lock and unlock at specified times?

• Do Z-Wave locks act as repeaters on the Z-Wave network?

• How many locks can be enrolled to an account?

• How many user codes can each lock have?

• Should user codes be saved locally on a lock?

• What features are available with Z-Wave locks?With Z‑Wave locks, users can remotely lock and unlock doors, view lock status, receive notifications for lock activity and tamper events, and create automations tied to system arming or lock actions.

• What kind of batteries should locks use?

• What kind of rules can be set up with Z-Wave locks?Alarm.com supports event‑triggered automation rules for Z‑Wave locks that link lock actions with security system events and sensor activity.