Security

Overviews

• Alarm Mode OverviewDiagnose and respond to alarms, fast. In a potential emergency, every second counts. With Alarm Mode, get a full picture view of what’s happening at your home or business during an alarm.

• Crash and Smash Protection Overview​​​​​​​Offer complete protection, exclusively with Alarm.com’s patented Crash & Smash detection technology. With Crash & Smash Protection by Alarm.com, your customers can rest assured that if a Crash & Smash attack happens at their property, the central station will still be notified immediately.

• Safety Button OverviewSafety Button brings Alarm.com’s best-in-class security beyond the home—offering on-the-go protection anywhere in the U.S. When you feel uneasy but don’t want to call 911, simply press and hold the Safety Button.

Data sheets

Installation guides 

User guides

• Cancel or Verify Alarms from the Customer AppCancel/Verify allow users to respond to alarm events directly and to communicate to a monitoring station when the cause might be accidental or a real emergency.  This article provides steps and information around this feature.

• Change the name of a system partition

• Create arming schedulesArming Schedules allow you to enable automatic arming and disarming of your system on a schedule. You can create a schedule for each day of the week.

• Enable Smart Arming

• Limit access to specific system partitions

• Pause panel trouble beeps using the Customer appThis article provides details on how Alarm.com customers can Turn Off System Trouble Beeps using the Customer app when there is an active trouble condition.

• Post Alarm Analytics

• Remotely manage, arm, and disarm multiple partitions

• Trigger an In-App Property Panic

Safety Button user guides

• Safety Button - Customer User Guide
• Safety Button - International Customer User Guide

How-to troubleshooting guides

• Account is missing basic features such as arming and disarming

• Is it possible for a panel to arm/disarm itself without Customer Website arming schedules?

Frequently asked questions

• How many sensors can display on the Customer app?

• Is there an exit delay when arming from the website or app?

• What does silent arming do?

• What does the no entry delay option do?

• What is the difference between Smart Arming and Arming Schedules?

• Why are some sensors, such as smoke detectors, not eligible for Sensor Activity Monitoring?Sensor Activity Monitoring (SAM) allows users to view the current status of eligible sensors, such as open, closed, idle, or activated, directly within the system.