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Knowledge Base

Alarm Mode Overview

Diagnose and respond to alarms, fast. In a potential emergency, every second counts. With Alarm Mode, get a full picture view of what’s happening at your home or business during an alarm.

Swiftly assess the situation and take action. View video clip thumbnails, live footage, recent system activity, and nearby location-sharing mobile devices and Car Connectors—all in one place.

Key Features

  • Investigate with Ease - Examine video clip thumbnails and live camera feeds to check in on what’s happening.
  • Know Who’s Home, Nearby, or Away - See the location of nearby mobile devices and Car Connectors. (Currently only available for residential accounts)
  • Get At-A-Glance Insights - Review related events like sensor and lock activity, detected persons, and more.
  • Respond with Confidence - Dismiss false alarms or confirm true emergencies with a press.
  • Expedite Emergency Assistance - Have your verbal verification passcode handy and request assistance when you need it most.
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