Access Control Networking

Data sheets

Installation guides

• Configure an Access Control door controller to use a Static IP

User guides

• DIP Switch Fault

• Test a local network's DNS settings for Access ControlA DNS lookup takes a fully qualified domain name (FQDN) and translates it into an IP address. If the computer you are testing with is unable to resolve the proper IP address(es) for the Alarm.com cloud, the device will fail to connect.

• Test Access Control ports from the local network using Ncat with macOS

• Test Access Control ports from the local network using Telnet with Microsoft Windows

How-to troubleshooting guides

Frequently asked questions

• How long does it take until an Access Control door controller reports a loss of connection?Alarm.com Access Control door controllers report network connectivity issues in two stages to indicate connection loss severity.

• How much bandwidth do Access Control door controllers require?Alarm.com Access Control controllers have a low on-demand bandwidth requirement so normal usage is almost unnoticeable. However, Alarm.com recommends that controllers operate with no less than a standard Cable/DSL connection or similar for Access Control networking.

• Is there a cellular communication option for the Access Control controllers?

• What ports do the Access Control door controllers use for outbound communication?

• What protocol do Access Control door controllers use to communicate with Alarm.com?

• Which type of encryption is used between the Access Control door controllers and Alarm.com?