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Video Analytics Overview

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Video Analytics

Video Analytics enable your customers to get smarter video alerts on what matters most to them. It actively detects and distinguishes between people, animals and vehicles to reduce nuisance alerts and boost customer engagement. Combined with new virtual tripwires and fenced-in activity zones, your customers can enhance perimeter security and gain more insight into activity at their home or business.

Once a person, vehicle or animal is detected, customers receive an alert with a thumbnail image of what was caught on camera. Customers control what should trigger a video alert and what can be ignored.

For example, when a:

  • Person enters their yard at night, but not animals
  • Car pulls into their driveway, but not when it drives past
  • Pet gets on the sofa, but not when it walks around the room
  • Person loiters on their porch, but not when mail is delivered
  • Employee enters a restricted area, but not meeting rooms
Why Choose Video Analytics?
More clips, reduced support intensity

The Pro Video with Analytics 3000 service package includes 3,000 video clips per month. That’s three times more than other service plans, leading to far fewer complaints when a customer exceeds the clip limit.

Increased RMR, no truck roll required

No truck roll is needed to upgrade customers with compatible cameras to Video Analytics. The firmware is updated the first time a customer creates a Video Analytics recording rule.

Reduce false alerts

Video Analytics helps reduce nuisance alerts and false notifications from shadows, rain and other non-actionable motion. This helps increase customer satisfaction and reduce service calls.

Boost engagement

With smarter alerts, customers become more engaged and trust that video alerts will show something that matters to them.

Automate lights

Customers can deter unwanted visitors from approaching their property by having lights turn on when a car, person or animal is detected by the camera.

Best-in-class technology

Cutting-edge technology and machine learning reinforce your brand as providing the most advanced smart home and business security.

Compatible cameras

Pro Video with Analytics 3000 is currently compatible with the following cameras available to order. For a complete list of compatible video devices, see Which video devices support Video Analytics?.

Get started
  • Take our Setting Up Rules for Video Analytics online training course in the Technical & Support section of Academy Online. For more information about how to access Academy Online, see How can I access academy training?.
  • Start promoting Video Analytics to your customers who already have compatible cameras. Sign up for the Video Analytics upsell campaign through Customer Connections. For more information about Customer Connections, see Customer connections.
  • Select Pro Video with Analytics 3000 for new residential and business installations. To learn more about the available service packages, see to What are the service package options for video monitoring?.
  • Add Show customers Video Analytics rules as a custom checklist item to the new On-Site Wrap Up feature in the MobileTech App. For more information, see On-Site Wrap Up.

 

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