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Enterprise groups - Getting Started

Enterprise groups allows you to manage security, automation, and business intelligence across two or more locations. You can also conveniently view the status and recent activity for multiple systems on one page.

For more information about Enterprise groups, see What is an Enterprise group?.

Prepare Enterprise information

Prior to creating an Enterprise group, it is recommended to prepare the following information:

  • A naming convention for group names (e.g., region, manager’s name, store number, etc.).
  • A list of all the locations to be added to each group.
  • A list of Enterprise users vs. Single-System users.
  • A list of Enterprise users that will be added to each group.
  • A list of the locations each user can access.
  • If applicable, list the specific times users can access the locations (e.g., employee’s panel/lock code will work from 7:00 AM - 8:00 PM M-F). This feature is available on all compatible locks and select security panels.
  • Determine the types of notifications (e.g., open/close, alarms, etc.) to use and who should receive them.
  • List the business hours for each location. A template can be made to apply to locations that have the same business hours.
  • Determine which account is the primary login (e.g., corporate office, headquarters, etc.). Create the first Enterprise Group under this account. The primary login for the first system will be the default administrator login for the Enterprise group.
    Note: The default administrator login can be changed a later time. For more information see To create a new group login.

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