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Add a new location to a group

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Add new locations to an existing group to manage and make changes across multiple properties at once. There is no limit to the number of locations that can be added to an Enterprise group.

Note: The accounts must be with the same dealer to be added to the same group. For accounts with different dealers, Cross-Dealer Enterprise Groups are supported in some cases. For more information, see Cross-Dealer Groups.

To add a new location to a group:

Note: The login used must have Administrator permissions in the group where the new location will be added.

  1. Log in to the Alarm.com customer website.
  2. Verify the Enterprise name is selected, and not a location name. When the Enterprise group is selected, a Locations option shows in the menu instead of Home. 
    • If a location is selected, use the dropdown menu to select the Enterprise group. Enterprise groups have Group property next to the Enterprise name, whereas locations will have icn-enterprise-open.svg for commercial accounts or Single property for residential accounts next to the location name.
    • If the option to select an Enterprise group is not showing, verify the login being used has access to the Enterprise group. 
  3. Click Manage Groups.
  4. Click Add next to the desired group.
  5. Enter an Administrator login name and password for the location.

    Add Location1.png
     
    Note: The login used must have Administrator permissions in the group where the new location will be added.
     
  6. Click Confirm.