Access Control Card Readers and Keypads
User guides
Frequently asked questions
- Can an Access Control card be configured to unlock a Z-Wave lock with a swipe?No. It is not possible to set up a rule that directly unlocks a Z-Wave lock when an Access Control card is swiped at a reader device.
- What is a drain wire and where does it go on the Alarm.com controller or expansion module?Some readers contain a drain wire. These drain wires are used in cables in conjunction with a metallic shield to ensure there is effective grounding.
- Which Access Control readers and keypads are compatible?Alarm.com Access Control Readers (ET10, ET20, ET25) support modern credentials including proximity, encrypted smart cards, NFC, and exclusive mobile credentials, and are fully OSDP Secure Channel compliant.
- Why does the LED on the reader device stay red when a door is triggered to open?A reader LED staying red when a door opens usually indicates a wiring issue.
- Why does the reader or keypad continuously beep when the door is buzzed open?A reader or keypad that beeps continuously when a door is buzzed open is usually wired incorrectly.