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Download saved video from an SVR/CSVR

Clips of saved recordings from a SVR/CSVR can be downloaded using the Alarm.com customer website. The clip downloads in .mp4 format and can be up to 1 hour long, depending on the SVR/CSVR. 

Note: Saved recordings can also be exported using the local interface of the Commercial Stream Video Recorder (ADC-CSVR126) and (ADC-CSVR2000P/2008P/2016P). For more information about that process, see Export video using the ADC-CSVR126 local interface and Export video using the ADC-CSVR2000P/2008P/2016P local interface.

Clip duration options

Clips of saved recordings can be downloaded from the Alarm.com customer website in a variety of different lengths.

SVR/CSVR model Clip duration options
ADC-SVR100/122 30 seconds
1 minute
2 minutes
3 minutes
4 minutes
5 minutes
ADC-CSVR126 30 seconds
1 minute
2 minutes
3 minutes
4 minutes
5 minutes
ADC-CSVR2000P/2008P/2016P

30 seconds
1 minute
2 minutes
3 minutes
4 minutes
5 minutes
10 minutes
15 minutes
20 minutes
25 minutes
30 minutes
35 minutes
40 minutes
45 minutes
50 minutes
55 minutes
1 hour

To download saved video from an SVR/CSVR:

  1. Log into the Alarm.com customer website.
  2. Click Video
  3. Click SVR Timeline.
  4. Mouse over the desired video feed, and then click Download.
  5. Click Export Clip.
  6. In the Export Video pop-up modal, select the day, start time, duration of up 1 hour (depending on the SVR/CSVR), and export option.

    Export video pop-up Modal
     
  7. Click Export.
  8. Click Ok.
  9. Direct Download clips will begin downloading to the computer being used as an .mp4 file.

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