Skip to main content
Knowledge Base

Download saved video from an SVR/CSVR

Clips of saved recordings from a SVR/CSVR can be downloaded using the Alarm.com customer website. The clip downloads in .mp4 format and can be up to 15 minutes long, depending on the SVR/CSVR. 

Note: Saved recordings can also be exported using the local interface of the Commercial Stream Video Recorder (ADC-CSVR126) and (ADC-CSVR2000P/2008P/2016P/2108P/2016P). For more information about that process, see Export video using the ADC-CSVR126 local interface and Export video using the local interface for 2000P and 2100P series CSVRs.

Clip duration options

Clips of saved recordings can be downloaded from the Alarm.com customer website in a variety of different lengths.

SVR/CSVR model Clip duration options
ADC-SVR100/122 30 seconds
1 minute
2 minutes
3 minutes
4 minutes
5 minutes
ADC-CSVR126 30 seconds
1 minute
2 minutes
3 minutes
4 minutes
5 minutes

ADC-CSVR2000P/2008P/2016P

ADC-CSVR2108P/2116P

30 seconds
1 minute
2 minutes
3 minutes
4 minutes
5 minutes
10 minutes
15 minutes

To download saved video from an SVR/CSVR:

  1. Log into the Alarm.com customer website.
  2. Click Video
  3. Click SVR Timeline.
  4. Mouse over the desired video feed, and then click Download.
  5. Click Export Video.
  6. In the Export Video pop-up modal, select the day, start time, and duration of up 15 minutes, depending on the SVR/CSVR.

    Export clips SVR/CSVR
     
  7. Click Export.
  8. Click Ok.
  9. Direct Download clips will begin downloading to the computer being used as an .mp4 file.

Interested in Alarm.com?

Alarm.com technology is sold, installed, and serviced by licensed service providers near you.

 

Let's Get Started