Download saved video from an SVR/CSVR
Saved video can be downloaded from the Stream Video Recorder as an .mp4 clip up to 5 or 15 minutes long, depending on the SVR/CSVR.
Note: Saved recordings can also be exported using the local interface of the Commercial Stream Video Recorder (ADC-CSVR126) and (ADC-CSVR2000P/2008P/2016P). For more information about that process, see Export video using the ADC-CSVR126 local interface and Export video using the ADC-CSVR2000P/2008P/2016P local interface.
Clip duration options
Clips of saved recordings can be downloaded from the Alarm.com customer website in a variety of different lengths.
| SVR/CSVR model | Clip duration options |
|---|---|
| ADC-SVR100/122 | 30 seconds 1 minute 2 minutes 3 minutes 4 minutes 5 minutes |
| ADC-CSVR126 | 30 seconds 1 minute 2 minutes 3 minutes 4 minutes 5 minutes |
| ADC-CSVR2000P/2008P/2016P | 30 seconds 1 minute 2 minutes 3 minutes 4 minutes 5 minutes 10 minutes 15 minutes |
To download saved video from an SVR/CSVR:
- Log into the Alarm.com customer website.
- Click Video.
- Click SVR Timeline.
- Mouse over the desired video feed, and then click
. - Click Download Clip.
- In the Download Video pop-up modal, select the day, start time, and duration of up to 5 or 15 minutes, depending on the SVR/CSVR.
- Click Download.
- Click Ok.
- The requested clip will begin downloading to the computer being used as an .mp4 file.