Download saved video from an SVR/CSVR
Clips of saved recordings from a SVR/CSVR can be downloaded using the Alarm.com customer website. The clip downloads in .mp4 format and can be up to 15 minutes long, depending on the SVR/CSVR.
Note: Saved recordings can also be exported using the local interface of the Commercial Stream Video Recorder (ADC-CSVR126) and (ADC-CSVR2000P/2008P/2016P/2108P/2016P). For more information about that process, see Export video using the ADC-CSVR126 local interface and Export video using the local interface for 2000P and 2100P series CSVRs.
Clip duration options
Clips of saved recordings can be downloaded from the Alarm.com customer website in a variety of different lengths.
| SVR/CSVR model | Clip duration options |
|---|---|
| ADC-SVR100/122 | 30 seconds 1 minute 2 minutes 3 minutes 4 minutes 5 minutes |
| ADC-CSVR126 | 30 seconds 1 minute 2 minutes 3 minutes 4 minutes 5 minutes |
|
ADC-CSVR2000P/2008P/2016P ADC-CSVR2108P/2116P |
30 seconds |
To download saved video from an SVR/CSVR:
- Log into the Alarm.com customer website.
- Click Video.
- Click SVR Timeline.
- Mouse over the desired video feed, and then click
. - Click Export Video.
- In the Export Video pop-up modal, select the day, start time, and duration of up 15 minutes, depending on the SVR/CSVR.
- Click Export.
- Click Ok.
- Direct Download clips will begin downloading to the computer being used as an .mp4 file.