Download saved video from Onboard Recording (SD card)
Onboard Recording saved video can be downloaded using the Alarm.com customer website.
To download saved video from Onboard Recording:
- Log into the Alarm.com customer website.
- Click Video.
- Click Onboard 24/7 Timeline.
- Click to export direct video and select Export Video.
- Using the camera selection dropdown menu, select the desired device.
- In the Download Video pop-up window, choose the day, start time, whether to include audio, and a duration of up to 15 minutes.
- Click Export.
- Click Ok.
- The requested clip will begin downloading to the computer being used.
To download timelapse frames from Onboard Recording:
- Log into the Alarm.com customer website.
- Click Video.
- Click Onboard 24/7 Timeline.
- Click to export direct video and select Timelapse Frames.
- Using the camera selection dropdown menu, select the desired device.
- In Download Thumbnails, choose the day, start time, and duration of up to 1 day.
- Click Download.
- Click Ok.
- The requested timelapse will begin downloading to the device.