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Change a user's name

Secondary system user names can be changed to manage systems with multiple users.

Note: The master user's name cannot be changed using the Alarm.com app or Alarm.com customer website. To change the first and last name of the master user, contact your service provider.

Change a secondary user name

  1. Log into the Alarm.com app.
  2. Tap Menu.
  3. Tap Users.
  4. Tap the desired user name to edit. 
  5. Click Edit on the user's current name. 
  6. Enter the user's name in the First Name and Last Name fields.
  7. Tap Save.
  1. Log into the Alarm.com customer website.
  2. Click Users.
  3. Click the desired user name to edit. 
  4. Click Edit on the user's current name. 
  5. Enter the user's name in the First Name and Last Name fields.
  6. Click Save.

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