Locks
User guides
- Add/delete door lock user codesOnce created, user codes can be added to or deleted from a door lock using the app and website.
- Create/edit a door lock low battery notificationA Door Lock Low Battery Notification can notify users if a door lock reports a low battery.
- Create/edit a Lock Activity notificationA Lock Activity notification can notify users when a door lock is locked or unlocked.
- Create/edit a lock left unlocked notificationA Lock Left Unlocked notification can notify users if a lock is left unlocked for a specified duration.
- Lock/unlock a door lockDoor locks can be locked and unlocked from the website and the app.
- View a door lock's battery statusThe battery status of a door lock can be viewed from the website.
How-to troubleshooting guides
Frequently asked questions
- What do I do if lock user codes are not working?If user codes assigned to a lock are not working when entered into the lock, verify that lock access is enabled for the specific user attempting to unlock the lock.