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Knowledge Base

Create/edit a Lock Activity notification

A Lock Activity notification can alert you when a door lock is locked or unlocked.

Create a Lock Activity notification

  1. Log into the Alarm.com app.
  2. Tap icn-menu.svg.
  3. Tap Notifications.
  4. Tap Settings.
  5. Tap Add.
  6. Tap Lock Activity.
  7. Rename the rule.
  8. In When, tap to select the locks to be notified about. 
  9. In Is, tap to select the lock action to be notified about.
     
    Note: The notification will include the name of the lock that performed the desired action. If unlocked by a user code, the name of the user will also be included. For remote actions, the login name that performed the action on the lock will be included in the notification. 
     
  10. In During this time frame, tap to select when to receive notifications.
    • At All Times will send a notification any time of day if the lock status changes.
    • Only during the following times will specify specific days and times that the notifications will be sent.
  11. To add notification recipients, tap the Add.
  12. Tap to select the desired recipients from the Address Book, or add an unlisted recipient by clicking Add Contact.
  13. Tap Close.
  14. Verify the notification is configured with the correct settings.
  15. Tap Save.
  1. Log into the Alarm.com customer website.
  2. Click Notifications.
  3. Click New Notification.
  4. Click Lock Activity.
  5. Name the notification.
  6. In When, click to select the locks to be notified about. 
  7. In Is, click to select the lock action to be notified about.
     
    Note: The notification will include the name of the lock that performed the desired action. If unlocked by a user code, the name of the user will also be included. For remote actions, the login name that performed the action on the lock will be included in the notification. 
     
  8. In During this time frame, click to select when to receive notifications.
    • At All Times will send a notification any time of day if the lock status changes.
    • Only during the following times will specify specific days and times that the notifications will be sent.
  9. To add notification recipients, click Add.
  10. Click to select the desired recipients from the Address Book, or add an unlisted recipient by clicking New.
  11. Click Close.
  12. Verify the notification is configured with the correct settings.
  13. Click Save.

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