Amazon Alexa says, “I found several devices matching that name.”
If Alexa says, "I found several devices matching that name":
- Try saying the name of the device more clearly.
- If you are trying to control multiple devices using a general command (e.g., "turn off all the lights”), create a group name for the devices (e.g.,The Lights) and include all of the devices you would like to control.
For more information about how to create a group, see Smart Home Skill - Create a group of Amazon Alexa Smart Home devices.
Note: Unlike the Alarm.com skill, the Alarm.com Smart Home skill does not support general light commands.
- Verify that your device name follows the naming guidelines. For more information, see Amazon Alexa does not understand the names of the devices.