Amazon Alexa Smart Home Skill Last updated Save as PDF Data sheets Installation guides Smart Home Skill - Set up Alarm.com with the Amazon Alexa app User guides Add new equipment to Amazon AlexaSmart Home Skill - Change a device name in Amazon AlexaSmart Home Skill - Disable Alarm.com in Amazon AlexaSmart Home Skill - Interact with lights through Amazon AlexaSmart Home Skill - Interact with thermostats through Amazon AlexaSmart Home Skill - Remove equipment from Amazon Alexa How-to troubleshooting guides Alexa app displays, “Discovery could not be completed. All of your Alexa devices are offline.”Amazon Alexa does not understand the names of the devicesAmazon Alexa does not understand the names of the devicesAmazon Alexa says, “I found several devices matching that name.”Amazon Alexa says, “Sorry, I couldn’t find a device or group name on the account.”Amazon Alexa says, “Sorry, the device appears to be malfunctioning.” Frequently asked questions