Skip to main content

Search

  • Filter Results
  • Location
  • Classification
    • Article type
    • Content type
    • PDF type
    • System
    • Resource
    • Language
    • Location
    • Product Life Cycle Status
    • Product area
    • Performance Domain
    • Performance Type
  • Include attachments
Searching in
About 19 results
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Add_new_equipment_to_Amazon_Alexa
    Before new system devices can be added to Amazon Alexa, it is required to add an Alarm.com powered light or thermostat to your Alarm.com account. See the installation instructions that came with the d...Before new system devices can be added to Amazon Alexa, it is required to add an Alarm.com powered light or thermostat to your Alarm.com account. See the installation instructions that came with the device or contact your dealer for support for more information about how to add an Alarm.com powered light or thermostat to your Alarm.com account. If commands are not triggering a device action, check the Your Devices section of the Alexa app to confirm the device is listed.
  • https://answers.alarm.com/Customer/Website_and_App/Video/Alarm.com_Video_for_TV/Configure_Alarm.com_Video_for_Fire_TV
    The Fire TV must be connected to the same network as the camera to bypass the 10-minute time-out and view a continuous stream through the Fire TV app. Note: If you do not see the Alarm.com Video app i...The Fire TV must be connected to the same network as the camera to bypass the 10-minute time-out and view a continuous stream through the Fire TV app. Note: If you do not see the Alarm.com Video app in your App Library, use the supplied remote to navigate on your Fire TV stick to Settings > My Account > Sync Amazon Content to force the app install. Using the supplied remote, press to select the Alarm.com Video app from the App Library to launch the Alarm.com Video app.
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Amazon_Alexa_says_Sorry_the_device_appears_to_be_malfunctioning
    When Alexa says, “Sorry, the device appears to be malfunctioning”, the Alarm.com device is currently in a malfunctioning state. After confirming the light is plugged in, send a command through the Ala...When Alexa says, “Sorry, the device appears to be malfunctioning”, the Alarm.com device is currently in a malfunctioning state. After confirming the light is plugged in, send a command through the Alarm.com customer website or Alarm.com app to confirm that it is now working. Send a remote command to your thermostat from the Alarm.com customer website or Alarm.com app to confirm that it is now working.
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Smart_Home_Skill_Interact_with_thermostats_through_Amazon_Alexa
    Example: If the AC (high setpoint) is set to 78 degrees and the heat (low setpoint) is set to 68 degrees, the midpoint is 73 degrees. If you request that the temperature be changed to 75 degrees, Alex...Example: If the AC (high setpoint) is set to 78 degrees and the heat (low setpoint) is set to 68 degrees, the midpoint is 73 degrees. If you request that the temperature be changed to 75 degrees, Alexa will adjust the AC (high setpoint) to 80 degrees and the heat (low setpoint) to 70 degrees. To control thermostats using the Smart Home skill, you must use the exact name of the thermostat or group name as defined by Amazon Smart Home.
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Smart_Home_Skill_Set_up_Alarm.com_with_the_Amazon_Alexa_app
    Note: Using the Alexa Smart Home Skill with Alarm.com is only available in the US. To connect the Alexa Smart Home Skill to an Alarm.com account: In the Username and Password fields, enter the Alarm.c...Note: Using the Alexa Smart Home Skill with Alarm.com is only available in the US. To connect the Alexa Smart Home Skill to an Alarm.com account: In the Username and Password fields, enter the Alarm.com account credentials. Note: If a light or thermostat does not appear, verify the device is plugged in and has an OK status on the Alarm.com customer website. After the discovery is complete, the devices will appear in Your Devices.
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Smart_Home_Skill_Interact_with_lights_through_Amazon_Alexa
    Lights synced with the Amazon Alexa app can be controlled using many different commands. Below are some example commands for a light with the name Office Light. The Alarm.com Smart Home skill does not...Lights synced with the Amazon Alexa app can be controlled using many different commands. Below are some example commands for a light with the name Office Light. The Alarm.com Smart Home skill does not support commands that ask for the status of your lights. To control lights using the Smart Home skill, you must use the exact name of the light or group name as defined by Amazon Smart Home. For more information on group interactions, see Smart Home Skill - Group devices together in Amazon Alexa.
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Smart_Home_Skill_Change_the_temperature_format_units_used_by_the_Amazon_Alexa_app
    The temperature format can be changed individually for each device added to the Alexa app. To change the temperature format (units): Open the Amazon Alexa app. Tap . Tap Echo & Alexa. Tap to select th...The temperature format can be changed individually for each device added to the Alexa app. To change the temperature format (units): Open the Amazon Alexa app. Tap . Tap Echo & Alexa. Tap to select the desired Alexa device. Tap Measurement Units. Tap to select the desired measurement unit.
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Smart_Home_Skill_Remove_equipment_from_Amazon_Alexa
    To remove a Smart Home device: Open the Amazon Alexa app. Tap . Tap All Devices. Tap the device desired to be removed. Perform either of the following depending on the device: Tap for most devices. Ta...To remove a Smart Home device: Open the Amazon Alexa app. Tap . Tap All Devices. Tap the device desired to be removed. Perform either of the following depending on the device: Tap for most devices. Tap and then for some Z-Wave devices. Tap Delete in the pop-up window. The device is now removed from the list.
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Amazon_Alexa_says_I_found_several_devices_matching_that_name
    If Alexa says, "I found several devices matching that name": If you are trying to control multiple devices using a general command (e.g., "turn off all the lights”), create a group name for the device...If Alexa says, "I found several devices matching that name": If you are trying to control multiple devices using a general command (e.g., "turn off all the lights”), create a group name for the devices (e.g.,The Lights) and include all of the devices you would like to control. For more information about how to create a group, see Smart Home Skill - Create a group of Amazon Alexa Smart Home devices. For more information, see Amazon Alexa does not understand the names of the devices.
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Amazon_Alexa_does_not_understand_the_names_of_the_devices
    If Alexa is having trouble understanding the names of the devices: Do not use special characters (e.g., *(&%’#_) in the device names. Avoid typos or grammatical errors. Do not use conjunctions (e.g., ...If Alexa is having trouble understanding the names of the devices: Do not use special characters (e.g., *(&%’#_) in the device names. Avoid typos or grammatical errors. Do not use conjunctions (e.g., and, or, etc.) Avoid using device names that are homophones of each other (e.g., Aaron’s Lights and Erin’s lights, etc.). For more information on changing device names, see Change a device name in Amazon Alexa.
  • https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Amazon_Alexa_Smart_Home_Skill/Amazon_Alexa_says_Sorry_I_couldnt_find_a_device_or_group_name_on_the_account
    If Alexa says, "Sorry, I couldn’t find a device or group name on the account”, it means that Alexa cannot find the requested device. If the command did not trigger a device action, and the device foll...If Alexa says, "Sorry, I couldn’t find a device or group name on the account”, it means that Alexa cannot find the requested device. If the command did not trigger a device action, and the device follows the naming guidelines, check the Alexa app to confirm Alexa heard your request correctly. If Alexa did hear the command correctly but spelled the device name differently than how the user has it spelled, change the device name to match the spelling of what Alexa hears.