Create and manage Multi-Level Enterprise Groups

To create a Multi-Level Enterprise Group by adding multiple groups into one higher-level view:

1. Log into the Alarm.com customer website.
2. Click Manage Groups.
3. Click + Enterprise Group.
4. In the New Enterprise Group field, enter a name for the new Multi-Level Enterprise Group.
5. In Group Type, select Group containing other groups to contain other groups, then select the groups to be added.
6. Click Save.
7. In Elevate Additional Child Group Logins, click to select any other Administrator logins that you want to elevate to parent logins.
8. Click Move.
    
   Note: This action can be changed, and logins can always be promoted to the Multi-Level Enterprise Group manually later.
    
9. The process is complete. The Multi-Level Enterprise Group will be listed In the upper-left dropdown, and the list of subgroups will be listed below.
    
   Note: There may be a delay between creating the new Multi-Level Enterprise Group Enterprise and when it appears on the Partner Portal. Refresh the information through the Partner Portal to check for updates.

When the Multi-Level Enterprise Group creation is successful, a list of subgroups contained within the Multi-Level Enterprise Group will appear. Click to expand  to the left of the group name to display the list of systems within that subgroup.

To create a Multi-Level Enterprise Group by subdividing the current group:

1. Log into the Alarm.com customer website.
2. Click the System Description dropdown menu, then click Manage Groups.
   
   
    
3. Click + Subgroup.
    
   Note: The current group will be elevated and become a Multi-Level Enterprise Group.
    
4. Enter a name for the subgroup, then click Save.

To create a Multi-Level Enterprise Group with few locations:

1. Verify that an Enterprise Group has been created. For more information, see Create a new Enterprise group.
2. Log into the Alarm.com customer website.
3. Click Manage Groups.
4. Click + Enterprise Group.
5. In the New Enterprise Group field, enter a name for the new Multi-Level Enterprise Group.
6. In Group Type, select Group containing other groups, then select the existing Enterprise Group.
7. Click Save.
8. In Elevate Additional Child Group Logins, click to select any other Administrator logins that you want to elevate to parent logins.
9. Click Move.
    
   Note: This action can be changed, and logins can always be promoted to the Multi-Level Enterprise Group manually later.
    
10. The process is complete. The first subgroup will be listed below.
     
    Note: There may be a delay between creating the new Multi-Level Enterprise Group Enterprise and when it appears on the Partner Portal. Refresh the information through the Partner Portal to check for updates.

11. When the Multi-Level Enterprise Group creation is successful, a list of subgroups contained within the Multi-Level Enterprise Group will appear. Click to expand  to the left of the group name to display the list of systems within that subgroup.