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- https://answers.alarm.com/Customer/Website_and_App/System_Management/Trouble_Condition_Help/Cellular_Sensor_Not_RespondingCellular Sensor Not Responding indicates that the Alarm.com Flex IO ™ sensor has not communicated with Alarm.com servers in the last 24 hours. How to resolve: Verify the Alarm.com Flex IO ™ sensor has...Cellular Sensor Not Responding indicates that the Alarm.com Flex IO ™ sensor has not communicated with Alarm.com servers in the last 24 hours. How to resolve: Verify the Alarm.com Flex IO ™ sensor has batteries or is attached into AC Power in an area with adequate cellular coverage. If you need additional support, contact your service provider.
- https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO%E2%84%A2_sensor/Create_a_video_clip_recording_rule_for_an_Alarm.com_Flex_IO%E2%84%A2_sensorThe Alarm.com Flex IO™ sensor only supports the Sensor Open or Closed video rule to trigger a video camera recording when the sensor is opened. To create a sensor opened/closed recording rule using th...The Alarm.com Flex IO™ sensor only supports the Sensor Open or Closed video rule to trigger a video camera recording when the sensor is opened. To create a sensor opened/closed recording rule using the Alarm.com customer website: In Video Clip Recipients, click + Add Recipients to be notified when the recording rule is triggered. Click the entries in the Address Book that are to be notified, or click + New to add a new Address Book entry.
- https://answers.alarm.com/Customer/Website_and_App/System_Management/Trouble_Condition_Help/Cellular_Sensor_Low_BatteryCellular Sensor Low Battery indicates that your Alarm.com Flex IO ™ sensor battery is low. How to resolve: Insert new 1.5 V Lithium batteries into your Alarm.com Flex IO ™ sensor. If you need addition...Cellular Sensor Low Battery indicates that your Alarm.com Flex IO ™ sensor battery is low. How to resolve: Insert new 1.5 V Lithium batteries into your Alarm.com Flex IO ™ sensor. If you need additional support, contact your service provider.
- https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO%E2%84%A2_sensor/Alarm.com_Flex_IO%E2%84%A2_sensor_-_Installation_GuideUse the zip tie grooves at the top and bottom of the Alarm.com Flex IO ™ sensor to ensure a secure installation so that the Alarm.com Flex IO ™ sensor is mounted flush to the surface. If this equipmen...Use the zip tie grooves at the top and bottom of the Alarm.com Flex IO ™ sensor to ensure a secure installation so that the Alarm.com Flex IO ™ sensor is mounted flush to the surface. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- https://answers.alarm.com/Customer/Website_and_App/System_Management/Trouble_Condition_Help/Cellular_Sensor_Relay_Not_PoweredCellular Sensor Relay Not Powered indicates that a Flex on the account that is being used as a relay does not have an external source of power. How to resolve: Contact your service provider for assist...Cellular Sensor Relay Not Powered indicates that a Flex on the account that is being used as a relay does not have an external source of power. How to resolve: Contact your service provider for assistance.
- https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO%E2%84%A2_sensor/Alarm.com_Flex_IO%E2%84%A2_sensor_-_Data_SheetThe Alarm.com Flex IO ™ sensor enables new levels of flexibility for monitoring valuable property and assets anywhere that LTE connectivity is available. Whether used with a backyard gate or a remote ...The Alarm.com Flex IO ™ sensor enables new levels of flexibility for monitoring valuable property and assets anywhere that LTE connectivity is available. Whether used with a backyard gate or a remote storage unit, the Alarm.com Flex IO ™ sensor empowers users to keep an eye on what matters most. Battery life will be optimal between temperatures of 32°F to 140°F (0°C to 60°C), though the device can operate from -40°F to 140°F (-40°C to 60°C).
- https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO%E2%84%A2_sensor/Alarm.com_Flex_IO%E2%84%A2_sensor_-_LED_Patterns_and_TroubleshootingThe following table displays what the red and yellow LEDs indicate on the Alarm.com Flex IO ™ sensor. For more information, see the signal strength table on Alarm.com Flex IO ™ sensor - Installation G...The following table displays what the red and yellow LEDs indicate on the Alarm.com Flex IO ™ sensor. For more information, see the signal strength table on Alarm.com Flex IO ™ sensor - Installation Guide. If the device is not reliably reporting open/close events, confirm the magnet position setting matches the installation orientation. If the device is not reliably reporting open/close status, confirm the magnet position setting matches the installation positions.
- https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO%E2%84%A2_sensor/What_is_the_Cat-M_cellular_networkThe Cat-M network is a portion of the LTE cellular network, dedicated to low-power Internet of Things (IoT) devices. One of the primary advantages of Cat-M is that it utilizes flexible power-saving mo...The Cat-M network is a portion of the LTE cellular network, dedicated to low-power Internet of Things (IoT) devices. One of the primary advantages of Cat-M is that it utilizes flexible power-saving modes to drastically increase the battery life of devices. For example, Cat-M devices like Alarm.com Flex IO ™ sensors communicate over the cellular network when needed (for example, when the sensor is opened or closed, tampered with, or has a low battery) and conserve power when the device is idle.
- https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO%E2%84%A2_sensor/Create_a_notification_for_an_Alarm.com_Flex_IO%E2%84%A2_sensorIf the notification is not created yet, tap and then tap to select the type of notification to create (i.e., Sensor Activity or Sensor Left Open). If the notification is not created yet, click New Not...If the notification is not created yet, tap and then tap to select the type of notification to create (i.e., Sensor Activity or Sensor Left Open). If the notification is not created yet, click New Notification and then click to select the type of notification to create (i.e., Sensor Activity or Sensor Left Open). If the remove icon is not present on a notification, click the toggle switch to turn the notification off.