If any users have one or more of the additional user information listed below, the Bulk User Download Template and Download Users CSV file will be updated to include a column for that user information...If any users have one or more of the additional user information listed below, the Bulk User Download Template and Download Users CSV file will be updated to include a column for that user information. For users with Yes in the Mobile Credential column, a valid email in the CSV, and no mobile credential currently assigned: For users with Yes in the Mobile Credential column and an invalid email or no email in the CSV:
For more information about taking a video snapshot, see Take a video snapshot. The first time you export a clip, a popup appears asking you to choose the preferred download format. You can adjust the ...For more information about taking a video snapshot, see Take a video snapshot. The first time you export a clip, a popup appears asking you to choose the preferred download format. You can adjust the file format for each video device individually using the Alarm.com customer website. For more information about how to download a clip, see Download a video clip. Using the Video Device dropdown menu, select the desired video device.
