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Calibrate a device for Video Analytics

For written steps, see Calibrate a camera for the first time or Recalibrate a camera. Both of which are further down the page.

Some video devices require calibration in order to enable Video Analytics. You can calibrate video devices for Video Analytics using the Alarm.com app or Alarm.com customer website. The calibration process involves taking five still images of a person in different locations visible to the camera.

Important: The video device needs to be recalibrated whenever it is moved to another location.

The following video devices require calibration before you can create a Video Analytics recording rule. For more information about creating a Video Analytics rule, see Change a camera's Video Analytics settings.

Video devices that require calibration include:

  • 180° HD Camera (ADC-V622)
  • 1080p Outdoor Wi-Fi Camera (ADC-V723/723X)
  • 1080p Indoor Wi-Fi Camera (ADC-V523/523X)
  • 1080p Outdoor Wi-Fi Camera with Two-Way Audio (ADC-V724/724X)
  • Pro Series 1080p Dome PoE Camera (ADC-VC827P)
  • Pro Series 1080p Dome PoE Camera with Varifocal Lens (ADC-VC847PF)
  • Pro Series 4MP Bullet PoE Camera with Varifocal Lens (ADC-VC728PF)
  • Pro Series 4MP Varifocal Turret Camera (ADC-VC838PF)

Calibration best practices

  1. Verify that the person's entire body is in the field of view for each photo.
    Entire body.png
  2. After taking each photo, take a few steps backward relative to the field of view instead of side to side. 
    Move backwards.png
  3. Use the Alarm.com app to make it easier to move around and take photos.
    mobile recommendation.PNG

To calibrate a camera during Video Analytics setup

Users can calibrate their cameras using the Alarm.com app or Alarm.com customer website. Using a mobile device to complete the calibration is recommended because you can take the calibration images without needing another person to stand in the camera's view.

To calibrate a camera

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