AI Deterrence (AID) Autonomous Audio Response Service
Stop intruders in their tracks with Alarm.com's adaptive crime deterrent solution, AI Deterrence (AID) Autonomous Audio Response Service. AID combines innovative AI with Alarm.com's industry-leading Video Analytics to deliver AI-generated audio responses to intruders.
AID recognizes that there is a trespasser, what they are wearing, what color their clothes are, and their location on a property. Its adaptive verbal warnings create the impression of a live operator response but at a lower cost and latency than traditional operator-initiated Two-Way Talkdown.
AID can be configured as part of any recording rule. When used alongside Remote Video Monitoring services, AID helps build a moat of protection around homes and businesses.
Important: This feature is intended for instances where a subject is in an unexpected, specific area. Avoid using it in an area or time with high occupancy and foot traffic.
Requirements
- A service package that supports Video Analytics with the AI Deterrence and Audio for Non-doorbells add-ons.
Important: Audio recordings are not enabled by default. - One of the following Alarm.com video cameras:
- ADC-V515 with firmware version 0.0.5.549+
- ADC-V523/523X with firmware version 0.8.2.048+
- ADC-V724/724X with firmware version 0.8.2.048+
- ADC-VC727P with firmware version 0.8.2.048+
- ADC-V729/V729AC/VC729P with firmware version 0.8.2.048+
- Perimeter GuardTM light or audio responses enabled. For more information, see Configure a Video Analytics rule.
Note: We recommend setting the saved video resolution to max to provide the best image quality and accurate AI-generated descriptions. For more information about adjusting the saved video resolution, see Adjust saved video resolution, image quality, or frame rate.
Create an AID recording rule
AID recording rules can be added using the Alarm.com customer website.
Note: Due to the close proximity between the speaker and microphone on Alarm.com cameras, the AID verbal prompt within stored video clips may be loud and unclear. AID prompt volume and clarity optimizations are currently being prioritized for development.
To create an AID recording rule:
- Log into the Alarm.com customer website.
- Click Video.
- Click Recording Rules.
- Click Add New Rule.
- Click to select Video Analytics.
- Click to select the desired video camera.
- In Select Type, click to select the desired rule type.
- Click Next.
- In Scenery, click to select the setup location.
- In Recording Rule, click Only during the following times to select specific timeframes for the recording rule with AID enabled to be active.
Note: We recommend enabling AID on one of the recording rules (of the three available per camera) to be active only during certain timeframes. Enabling this when areas have less foot traffic or clip uploads, like at night or after business hours, can help reduce the number of erroneous AID events. Adding "AID" to the name of the recording rule can be helpful for easy identification.
For more information about AID best practices, see Avoid excessive event usage. - Click the AI Deterrence Alert toggle switch to enable AI Deterrence.
- In AI Deterrence Message Volume:
- Use the slider to adjust the feature volume.
- Drag the slider past to enable the Boost AI Deterrence Audio Gain feature.
Note: Enabling this feature will increase the maximum audio range of the AI Audio but can cause distortion that affects audio clarity.
This slider value is shared with Two-Way Audio volume; however, the boost option only applies to AID. The volume slider is disabled when the boost is active, so it must be disabled to lower the audio volume.
- Configure the rest of the recording rule as desired.
- Click Save.
Check event limits
AID utilizes Video Analytics and audio capabilities to play AID voice messages. When the maximum amount of monthly AID events is reached, it will revert to Perimeter Guard™ alerts as a backup. The amount of events available to a user can be checked using the Alarm.com customer website.
AID SMS/Push notifications notify users when they reach 50%, 80%, and 100% of their AID events quota. These notifications are enabled by default and can be managed under system events on the notifications page.
Note: After adding AID to the service package, 15 free events (in addition to the monthly recurring service package allotment) are provided. This allows the feature to be tested and configured without using the events included in the selected service package.
The 15 free events roll over if they are not used in the first month, but the service package monthly AID events do not.
To check AID event limits using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Video.
- Click Recording Rules.
AID best practices
Ensuring Video Analytics accuracy
Because AID is dependent upon Video Analytics, it is important that the camera location, calibration, and rule configuration (ground zone or tripwire) is optimized. If you encounter a scenario where objects are being misclassified as people or clips uploading erroneously, verify the Video Analytics best practices are followed.
For more information, see Configure a Video Analytics rule.
Avoid excessive event usage
To avoid expending the AID events monthly quota too quickly, we recommend configuring the camera Video Analytics rules to avoid areas with excessive foot traffic and clip uploads. Keep in mind:
- If a user wants areas with high foot traffic or clip uploads to be covered during times when those areas are less active, they can set up one of the three Video Analytics rules per camera to utilize the AID feature during certain timeframes.
- If a user wants active areas covered, their service package can be adjusted to include additional AID events. If they do not want additional events, AID responses will automatically resume the first day of the next month.
Note: If an AID event is interrupted by a Two-Way audio call, it will count toward the monthly quota.