Leave feedback on saved video clips
With Video Feedback, customers using Video Analytics can let Alarm.com know whether the content captured in specific saved clips was useful or not.
Sharing clips and feedback helps to fine-tune the technology to benefit all Video Analytics customers by providing even more accurate and meaningful alerts. For more information about Video Analytics, see Change a camera's Video Analytics settings.
Automatically donate video clips
You can opt-in to automatically donate clips under Alarm.com's Video Feedback program when creating a Video Analytics rule, and you can change this setting at any time on the camera's Saved Video Settings page.
- Log into the Alarm.com customer website.
- Click Video.
- Mouse over the video desired to leave feedback on, then click
. - Click Saved Video.
- In Video Feedback Settings, click to select Automatically share videos from this camera.
- Enter a brief description of what the camera is expected to see.
- Click Save.
Leave feedback
To leave Video Feedback using the Alarm.com app:
Note: You can also leave feedback immediately after watching a clip.
- Log into the Alarm.com app.
- Tap Video.
- Tap Saved.
- Tap
to select the desired clips. - Tap
. - Tap
to leave positive feedback or 
to leave negative feedback. - Enter any additional comments, then tap Submit.
To leave Video Feedback using the Alarm.com customer website:
Note: You can also leave feedback immediately after watching a clip.
- Log into the Alarm.com customer website.
- Click Video.
- Click Saved Video Clips.
- Mouse over the video desired to leave feedback on, then click
.
Note: To leave Video Feedback on multiple clips at once, click Bulk Actions followed by to select multiple videos shown on the page. - Click Share clip.
- Click to leave positive feedback or to leave negative feedback.
- Enter any additional comments.
- Click Submit.