View live video

Continuously stream live video to the Alarm.com customer website

You can stream live video continuously to the Alarm.com customer website when you have a compatible camera. 

If the video device is unable to maintain a continuous connection, it will revert to the standard web view with a 3-minute timeout. To confirm the continuous live stream is active, verify  displays when mousing over the live view.

For more information about compatible cameras and streaming continuously through the Alarm.com customer website, contact your service provider.

Multi-camera view layout options

After logging into the Alarm.com app,  tap  in the Video card to begin the live streams.

• To change the live view: 
  • Tap a single camera to view the individual live stream. Tap  to return to the multi-camera live view. 
  • Tap the All Cameras dropdown menu to select the desired camera group through the Video card on the home page and the expanded view.
    
    
     
  • Tap  to expand or minimize the multi-camera live view.  
  • Swipe left/right to change the cameras and groups in both the expanded and minimized view. 

Camera groups

Create and edit camera groups from the Manage Camera Groups page, which includes a preview of each camera. For more information about camera groups, see Create/edit a camera group.

Camera groups allow you to customize the position in which the cameras appear on the Video page.

Toggle high definition

Click  to toggle between high definition and non-HD. High definition offers the best quality resolution, but non-HD allows the user to reduce the quality if bandwidth is a concern.

Search for cameras

Type a name into the camera search bar to find individual cameras. This is ideal for accounts with many cameras.

Note: The search bar only appears when the selected camera group has more than four cameras.

Expand / Full screen

Using the Alarm.com app, view live video in full screen by tapping .

Using the Alarm.com customer website, view live video in full screen by clicking , view in theater mode by clicking , or view expanded live video by clicking .

Layout options

Note: The live video streams will automatically resize to fit the screen. 

Using the Alarm.com customer website, you can view up to 25 live video streams at a time.

•  is the default live video stream layout. Click  or  to decrease or increase the amount of cameras displayed up to a 5+5 layout. 
• To arrange live video streams with a preset layout, click  and select the desired layout.
  • Click  to arrange streams in a 1+3 layout.
  • Click  to arrange streams in a 1+5 layout.
  • Click  to arrange streams in a 1+7 layout.
  • Click  to arrange streams in a 2+8 layout.
  • Click  to arrange streams in a 4+2+4 layout. 
     
    Note: Live video stream layouts will not display if you do not have enough cameras to fill it. 
• If you have more than 25 cameras, click  or to view additional stream pages.

Using the Alarm.com app, the live video streams are arranged in a grid based on screen size.

• Flick up or down to scroll between streams.

Swipe between live video feeds

Users can swipe between different cameras on the mobile app dashboard and when viewing feeds in landscape.

Note: This feature requires Alarm.com iOS app versions 4.5+ or Android app versions 4.5.1+.

1. Log into the Alarm.com app.
2. On the Video card, swipe left/right between cameras.
3. Tap  to play live video.
   
   

Two-Way Audio user features

Two-Way Audio is designed so that only one channel (i.e., incoming audio from the camera to the mobile device or outgoing audio from the mobile device to the camera) is used at a time, similar to a two-way radio/walkie-talkie.

This feature is available for accounts with Two-Way Audio and a compatible camera.