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View specific video devices or camera groups

You can select which video devices or camera groups you want to see on the Live VideoOnboard 24/7 Timeline, and SVR Timeline pages using the Alarm.com customer website.

View individual video devices

To view an individual video device quickly using the Alarm.com customer website:
  1. Log into the Alarm.com customer website.
  2. Click Video.
  3. Navigate to any video page that can play back video.
  4. Open the video device dropdown menu.
  5. Click Only next to the desired video device. The page updates with the newly selected video device.
To view multiple video devices using the Alarm.com customer website:
  1. Log into the Alarm.com customer website.
  2. Click Video.
  3. Navigate to any video page that can play back video.
  4. Using the video device dropdown menu, click to select the desired video devices.
  5. Click Apply to view the selected video devices.
To save a camera selection as a camera group using the Alarm.com customer website:

For more information about camera groups, see Create/edit a camera group.

  1. Log into the Alarm.com customer website.
  2. Click Video.
  3. Using the video device dropdown menu, select the desired video devices.
  4. Click Save, and then choose one of the following options:
    • To save the selected cameras as a new group:
      1. Using the New Group Name field, enter the desired name for the group.
      2. Click Create Group.
    • To replace an existing group with the selected cameras:
      1. Using the Replace Existing Group dropdown menu, select the desired group.
      2. Click Update.

View a camera group

To view a camera group using the Alarm.com customer website:
  1. Log into the Alarm.com customer website.
  2. Click Video.
  3. Navigate to any video page that can play back video.
  4. Using the video device dropdown menu, click to select the desired camera group. The page updates with the newly selected camera group.

Note: When the camera group is selected, the video devices inside it are sorted to the top of the video device list in the dropdown menu.

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