Take a Peek-in from a Qolsys panel camera

Requirements

• A compatible Qolsys panel:
  • Qolsys IQ Panel 2 on firmware version 2.3.0+.
  • Qolsys IQ Panel 4 on any firmware version. 
• The panel must be connected to Wi-Fi.

Note: If you do not see the following options, contact your service provider.

To request a Peek-In using the Alarm.com app:

1. Log into the Alarm.com app.
2. In Images card, tap .
3. Tap Peek-In Now.
4. Tap Send to capture and upload an image immediately. 
5. The image is uploaded to the Images event gallery. When the image is available for viewing, a notification is sent to all Peek-In notification recipients. 

To request a Peek-In using the Alarm.com customer website:

1. Log into the Alarm.com customer website.
2. Click  on the Images card.
3. Click   for the Panel Camera to capture and upload an image immediately. 
4. The image is uploaded to the Images event gallery. When the image is available for viewing, a notification is sent to all Peek-In notification recipients. 

To configure Peek-In recipients:

Note: This can only be configured using the Alarm.com customer website.

1. Log into the Alarm.com customer website.
2. Click Automation.
3. Click  for Peek-Ins & Manual Image Uploads.
4. To choose notification recipients, click Add.
5. Click to select the desired recipients from the Address book, to add an unlisted recipient click New. When a recipient has been selected, a checkmark appears next to their contact information.
    
   Note: When a Peek-In is requested, an image of the capture is attached to the email or SMS message.
    
6. Click Close.
7. Verify the rule is configured with the correct settings.
8. Click Save.