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Set up a new account using the Welcome Letter and setup wizard

A new user account can be created once a Welcome Letter is provided. The Welcome Letter is first used to create the login for the new user account, followed by an account setup wizard when logging in for the first time.

For questions regarding how to get a Welcome Letter or activating the account setup wizard, contact your service provider

Create a login using the Welcome Letter

A Welcome Letter can be provided either by your service provider as a printed copy or by email. Once a Welcome letter is received, follow its instructions to create the login for the new user account.

Note: The email Welcome Letter is sent to the primary email account that is initially attached to the new user account.

Account set up using the setup wizard

Once an account has been logged in for the first time, the setup wizard will guide the new user through the general configuration of an account. The setup wizard covers the following:

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